I've forgotten my password

If you have forgotten your password you can reset it in two methods

Method 1

Step 1

Enter the email and click on "Continue"

Step 2

Click on "Forgot your password?" icon

Step 3

Confirm your email and click on "Continue"

Step 4

An email will now be sent to the inbox of the email address you selected with a unique code. Enter the code on the app.

Step 5

On the following page you will be able to create a new password and click on "Set Password" .

Method 2

Step 1

Enter the email and click on "Continue"

Step 2

Click on "Send me a login code?" icon

Step 3

An email will now be sent to the inbox of the email address you selected with a unique code. Enter the code on the app.

Important note: If you are unable to reset the password via the reset password option, contact your school's SkoolBag administrator and they will be able to reset your password.

If you are still experiencing issues you can click on the "Contact Us" icon on the app and you will be able to submit a support request.

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