We take the protection of your data and that of your school community very seriously. Information in a form submission could contain sensitive or personal information, for this reason, by default, the contents of the form submission are not included in the notification emails as this removes our ability to prevent unauthorised access to this information. This is the recommended approach as per the Australian Privacy Principle Guidelines.

Please read below to learn more about including submission details in form submissions.

Frequently asked questions

How will I receive the form notifications?

By default, you will receive a notification email once a form is completed. The email will contain a unique link that can be shared with others to access the form without needing to log in to the Console. This link expires in 7 days from the date of receipt.

How do I access the form submissions details if they are not included in the email?

Learn more about accessing the form submissions here.

Can I include the form submission details in the notification email?

Yes. Though we do not recommend this setting due to the Australian Privacy Principle Guidelines, when creating or editing a form you can elect to include submission details in the settings panel (located on the right-hand side) with the option below:

We recommend that you only use this option for forms with non-sensitive information and sparingly, to reduce the risk associated with sharing sensitive information in emails. We do not recommend this option for all forms, especially those collecting sensitive information.

Why do I have to acknowledge the inclusion of sensitive information in an email?

Upon choosing to include form submission details in the form submission email, the following notice will appear:

This is to advise you that we do not recommend including sensitive details in an email and therefore we are not responsible or accountable for any misuse, interference, loss and unauthorised access or modification and disclosure of any form notification email and its content should you choose to include the form submission details in the form notification emails.

By choosing to do so, you will be doing it at your own risk.

Can I read more about the Australian Privacy Principle Guidelines?

Yes, you can read more about this specific data privacy guideline (Chapter 11: Security of personal information) here and the complete Australian Privacy Principle Guidelines are available here.


Definitions

  • Form submission details: The answers filled out by the user/parent when completing and submitting a form.

  • Form notification email: The email that is sent to the user/s set up in the below section of a form (Send submission notifications to & Add conditional notifications):

  • Australian Privacy Principle Guidelines (APPs): The Australian Privacy Principles are the cornerstone of the privacy protection framework in the Privacy Act 1988 (Privacy Act). They apply to any organisation or agency the Privacy Act covers.

    There are 13 Australian Privacy Principles and they govern standards, rights and obligations around the collection, use and disclosure of personal information,

    an organisation or agency’s governance and accountability, the integrity and correction of personal information and the rights of individuals to access their personal information.


Useful Links

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